Trade Credit Senior Underwriter – London
QBE’s European Operations, which accounts for over 27% of QBE Group turnover, is a leading specialist in London market and European commercial lines business. Active in both the Lloyd’s and company market, QBE offers considerable diversity to the broking community. We are a socially responsible company and give our customers the ability to invest a portion of their premiums in environmentally and socially beneficial projects.

The Opportunity
Reporting into our Trade Credit Underwriting Manager you will underwrite new business in accordance with the business plan and within delegated underwriting authority as part of our Trade Credit team. Underwriting across a predominantly UK and Ireland book, with some multinational lines, you will focus on new business for larger companies and specialist covers.

Your responsibilities for this role may include, but are not limited to
  • Underwrite Trade Credit insurance risks in accordance with the Business Plan and the personal authority to meet business objectives 
  • Build and maintain strong relationships with stakeholders including customers, brokers, business partners and colleagues, to maximise influence 
  • Develop relationships in line with the Business Plan to support the achievement of business objectives 
  • Understand and comply with QBE reinsurance strategy to minimise risk and deliver business plan objectives 
  • Participate fully and use your expertise to shape and develop strategy, knowledge and best practice 
  • Positively promote the department, division and company as a whole, in order to maximise brand leverage 
  • Comply with all legal and regulatory requirements to ensure obligations are met 
  • Adhere to underwriting standards, instructions and good practice to minimise risk and maximise efficiency 
  • Actively keep abreast of market dynamics and demonstrate market cycle awareness to be able to operate effectively and appropriately

You will need to be able to display you have the following qualifications and experience
  • Experience in commercial business lines, specifically trade credit product knowledge, whether this be underwriting or broking 
  • Commercial ability to understand the key profit drivers to maximise long term wealth for our shareholders
  • Intermediate level understanding of relevant software, including Excel and other departmental software packages 
  • Good knowledge of legal and regulatory requirements 
  • A high level of numeracy and literacy 
  • Strong organisational and prioritisation skills 
  • Excellent interpersonal and communication skills 
  • The ability to influence actions and attitudes of others through leading by example 
  • Innovative in underwriting approach and programme design 
  • Ability to analyse data and use for decision-making 
  • Use of risk profiling and pricing tools and loss models
At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation.
To apply for this position please send your CV with a covering letter to
Full Time Senior Broker within Bexley Team based in Sidcup (Kent). 
Competitive Package – depending on experience plus bonus, commission & pension
EFCIS is an independent Trade Credit Insurance Broker and associated financial solutions company that is committed to making a real difference to the Credit Insurance market, we are one of the largest independent UK Brokers with global reach in 48 countries via our ICBA network. UK HQ is in Harlow, Essex. We are looking for a self-motivated Individual to join the growing Bexley Team as a Senior Trade Credit Insurance Broker based in Sidcup, London. This is a great opportunity to lead a small team of people in Bexley and run the portfolio that has a wide range of clients, including global multinationals based overseas, but with most of the book being UK based businesses.
Applications are invited from qualified/experienced candidates where candidates are looking to broaden their horizons in a new role. Minimum 5 years’ experience in a commercial role within Credit Insurance is required. To succeed you will already be able to evidence strong customer service and communication skills as well as possessing those characteristics that fit soundly within our EFCIS Ethos.

In this position your key responsibilities will be:
  • Negotiation and renewal of the Bexley portfolio to ensure maximum retention and develop the existing portfolio with the aim of maximising customer profitability
  • Assist New Business in generating and winning new business leads
  • Support and manage the day to day running of the Bexley Customer Connect Team that currently consists of 2 individuals, which will support you every day on the running of the portfolio. (Both CCs are Full Time)
  • Run and attend all client meetings as required face to face and online
  • Maintain strong relationships with all underwriters and internal clients
  • Assist in internal projects to develop the EFCIS Brand
We are a firm believer in technical innovation, to help us guarantee exceptional client service and leading- edge solutions. Our growing success reflects our commitment to IT to help us drive our success into the future, this candidate must be IT minded and with training is competent to use our exclusive ARC System along with all Office products and several specific applications we use to enhance our service levels.

Role profile:

  • The Candidate will need to be a confident and ambitious self-starter who can also work independently and under pressure but will also need to be a team player
  • It is essential that the successful candidate is a strong communicator, organised and have an aptitude for relationship building and strong inter-personal skills
  • Willing and enthusiastic about growing the portfolio through ‘in place’ lead generators and attending events in relation to this 

The ideal candidate will have the following profile: 
  • Strong Negotiation skills
  • Provide excellent customer service and support and develop a customer visit plan
  • Manage and support Underwriter relationships
  • Develop and retain existing customer relations with the aim of maximising income growth
  • Identify and support development of business opportunities for additional sales of services and products
  • Accurately complete and negotiate renewals with our renewal processes and documents
  • Competent and knowledgeable in training clients in policy compliance and IT systems
  • Self-Driven training supported by EFCIS in knowledge gaps as ‘a whole of market’ broker
  • Handle, process and pre vet credit limit applications, ARC reports or any other necessary information required in servicing accounts. Knowledge of reading accounts is essential for this role.
  • Support the Customer Connect Team in preparing all required information necessary for setting up policies, submissions, renewals or maintaining policy records according to procedures and guidelines
  • Assist in obtaining documentation and pre vetting Claims 
  • Assist with internal reporting requirements in line with EFCIS / ICBA UK’s overall policies, standards, and systems.

Please send your CV and cover email stating your level of commitment to Danielle Cousins at

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