Welcome to the September 2022 issue of Credit Insurance News Digest. 
This issue is sponsored by Chubb.

Credit Insurance News


New Appointments

Career Opportunities
Client Director – Trade Credit
Redhill & Manchester Offices
Who are we?
Verlingue are an established, prominent independent family-owned Insurance Broker & Employee Benefits Consultancy with the long-term vision of becoming the recognised leading business of this type in Europe. Operating from offices throughout France, Switzerland and the UK, Verlingue employ over 1,000 people, have income of around €100M and place nearly €2 billion of premiums on behalf of clients.
In the UK we trade under the names Verlingue and NBJ London Markets.
  • We employ 180 people and have offices located in Manchester, Egham, Redhill and London.
  • Verlingue are leading corporate Insurance Brokers providing Insurance, Risk Management and Employee Benefit services to businesses and Private Clients. 
  • NBJ London Markets are a specialist Lloyds & London Market broker providing access to unique products and services with capabilities to place business internationally.
  • We identify with high standards of knowledge, professionalism and ethical practices throughout the organisation. We are recognised as part of an exclusive group of fewer than 200 Chartered Insurance Brokers.
  • Ranked in the top 10 independent commercial insurance broking businesses in the UK, placing £135M of premium.
  • Clients range from FTSE 250 to SME, HNW / connected Private Clients and other Retail brokers.
Our success is based around our people delivering high quality service, excellent working relationships and meaningful results for our clients, including provision of a single stop advisory service. We offer the certainty of long-term relationships to clients, our insurer market and our people. This sets us apart from our competitors.
For further background please visit www.verlingue.co.uk and www.nbjlondonmarkets.com.

The Team
Verlingue have a vibrant team with different backgrounds but with the same vision of success and growth, so being a team player is critical This role will be based in our Redhill Office, which is currently made up of 5 Credit personnel.

The Role
This is a hybrid role consisting of managing a portfolio of clients whilst new business development will be a key contributor towards the departments growth plans.

Key Responsibilities
General responsibilities
  • Provide new clients to Verlingue Trade Credit through a combination of self- generated leads, internal leads and client referrals. (Year 1 target £50k new business income).
  • Client retention through the provision of a professional service to clients covering all aspects of their credit insurance arrangements; to advise, arrange and secure the appropriate cover at a competitive premium.
  • Provide high-level support and assist with disseminating Credit cross-office internally (presenting and training).
  • To comply with regulatory requirements, industry codes of practice and the Company’s own procedures and rules. 
  • Must work on the principal of treating customers fairly and behave in an ethical manner.
  • To provide a positive contribution to the team objectives.
  • To update knowledge of insurance market as & when developments occur.
  • To continue improvement in technical insurance knowledge.
  • To support & assist with the development of the Credit team members.
  • To liaise with colleagues in other departments, to assist them or to work collaboratively when required.
  • To refer all complaints and any potential Errors & Omissions to a Director and/or the Complaints Officer immediately.

Business Development
  • Development of a book of clients through new business.
  • Develop leads through networking with existing and new contacts alike.
  • Develop business from group colleagues and assist in supporting their clients.
  • Help build the Verlingue brand through growth

  • Liaise with Account Handlers regarding method of obtaining renewal information.
  • To undertake renewal visit/client contact to ascertain client’s needs for the year ahead.
  • To discuss with Account Handlers broking strategy and deadlines.
  • To ensure meeting notes are issued in a timely fashion.
  • Liaise with account handlers to ensure the invoicing of new business and renewals is on time, as well as documentation being issued within the office timescales.
  • To ensure renewal terms are provided to the client in an accurate and timely way using the Acturis system documentation.

Day to day Servicing
  • To liaise with Account Handlers to ensure that any mid-term issues are dealt with accurately and promptly.
  • To assist the Director of Trade Credit and other colleagues where necessary to assist with workload issues.

Person Specification
  • Experience of proven new business development.
  • A proven track record of developing a book of existing business, or be in the position to bring a book of business over time.
  • Experience in Credit Insurance or in Commercial Finance.
  • Minimum 3-5 years’ experience in a Client Director / Account Director, or similar role.
  • Ability to work to a tight deadline.
  • Excellent and accurate administration & communication skills.
  • Be self-motivated.
  • Ability to work under pressure.
  • Problem solving ability.
  • Ability to present and/or support with training.
  • Ability to utilise IT for maximum advantage.
  • Demonstrable drive, self-motivation and determination to achieve results.
  • Strong influencing, negotiation and leadership and management skills.
  • Team player.
  • Customer obsessed.
  • Consistently demonstrates behaviours conducive to achieving both personal and team objectives, in line with the core values of Verlingue
To apply for this position please send your CV to Sacha.Dean@verlingue.co.uk.
Events & Professional Development
SCHUMANN Digital Risk Management Conference 2022.

The SCHUMANN Conference is the cross-industry and multinational online event for decision-makers and executives around credit risk management, compliance, and digitalisation projects. 

On 27 September 2022, you can expect expert knowledge, how-to strategies from our customers and inspiration to help you increase your competitiveness through process automation.

  • via live stream 
  • 27 September 2022 
  • 10:00 a.m. to 5:00 p.m. (CEST) 
  • The conference is aimed at decision-makers and executives in charge of credit risk management, compliance, business development and digitalisation.
  • Industries: Manufacturing and trade, energy, financial services, credit & surety, etc. 
  • Participation is free of charge

For more information go to https://prof-schumann.com/en/conference
To register Click here.

STECIS, the Trade Credit Insurance & Surety Academy endorsed by ICISA, offers a range of webinars and classroom training courses.
The classroom training courses are scheduled to take place in September 2022 on the following dates:
  • 27 & 28 September 2022: Trade Credit Insurance Foundation Course
  • 29 & 30 September 2022: Trade Credit Insurance Advanced Course
  • 27 & 28 September 2022: Surety Foundation Course
  • 29 & 30 September 2022: Surety Advanced Course
To avoid missing out on this opportunity, please register with us before the 25th of July to let us know your interest in this course and reserve your place. We will let you know after the 25th in the unlikely event the course cannot go ahead
All classroom courses will take place in the Steigenberger Airport hotel close to Schiphol Airport/Amsterdam the Netherlands. The courses include lunches and a dinner at the end of the first training day.
The courses are hosted by seasoned experts from the industry and there is ample opportunity for posing questions, discussions and networking.
Also there is the possibility to arrange an inhouse training: then there will be created a tailor made outline for your staff on basis the training demand of your of your company. The training will be effected at your own offices or at a venue of choice.
Detailed information about the webinar and classroom training courses is available on the Stecis’ website: www.stecis.org also further information can be obtained by sending an e-mail to info@stecis.org.
About this month's sponsor: Chubb
Chubb is the world’s largest publicly traded P&C insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We combine the precision of craftsmanship with decades of experience to conceive, craft and deliver the very best insurance coverage and service to individuals and families, and businesses of all sizes. 
Chubb has more than $200 billion in assets and reported $46.8 billion of gross premiums written in 2021.
Chubb’s core operating insurance companies maintain financial strength ratings of AA from Standard & Poor’s and A++ from A.M. Best.
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